Your guide to coverage & care

You might think heading to the emergency room is the right choice when you need immediate care, but that's not always the case. Here's our guide on how to decide where to go so that you get the right level of care you need at the right time and right place. 

Consider a woman who just beat breast cancer. She finished her treatment then lost her primary care provider—and couldn’t find a new one. So, she tried navigating the healthcare system alone but found it impossible to get referrals for ongoing screenings, preventive care or even advice to stay healthy.

When it comes to healthcare, Maine gets high marks for its quality of care. The trouble is, it’s getting harder for Mainers to access that care.

Many of us are waiting weeks or months to book medical appointments. Or taking a long drive to get to the only provider taking new patients—often more than an hour away. And once in the office, chances are we’re spending more time in waiting rooms just for a routine appointment.

Community Health Options will soon expand its virtual health services and provide Members access to virtual primary care providers, giving them consistent care when they need it anytime, anywhere. The new service can help make it easier for Members struggling to find a nearby provider accepting new patients, whether they need preventive and routine care or help managing more complex issues.